(or the compatible L14158 series). Ensure the Port is set to Auto Selection or the specific USB port your printer is using, then click Enter Adjustment Mode : Click on Particular Adjustment Mode Locate Waste Ink Counter : From the list of maintenance options, select Waste ink pad counter Check and Initialize Tick the box for Main pad counter (and "Platen pad counter" if available). to see the current counter percentage. Initialize to clear the counter. A prompt will appear; click to confirm. : Once the process completes, a message will ask you to turn off your printer . Turn the printer off, then back on to complete the reset. Important Considerations Official Maintenance
This means the software cannot communicate with the printer hardware. Ensure the USB cable is securely plugged in, try a different USB port on your PC, and ensure no pending print jobs are stuck in the Windows print queue.