If you are seeing this message, do not panic. This article provides a deep dive into why this happens, the role of kernel drivers in FTK Imager, and step-by-step solutions to get you back to your investigation.
The "new" driver error specifically refers to FTK Imager's attempt to load its memory or disk acquisition driver. Antivirus/EDR Interference ftk imager could not start driver new
If the driver continues to fail, you can use these alternative forensic imaging tools: Magnet RAM Capture If you are seeing this message, do not panic