Ensure the USB port is functioning by testing another device. If the problem persists, the dongle might be defective. Try it on another computer to confirm.
Right-click the installation file, select Properties , go to the Compatibility tab, check "Run this program in compatibility mode for," and choose Windows 7 or Windows 8 . Supported Operating Systems Ranz Wifi Usb Dongle Driver Download
Most Ranz dongles work out-of-the-box with modern Linux kernels (5.10+). If not: Ensure the USB port is functioning by testing another device