The Hardware Information Does Not Match With Your Dongle Please Contact Autodata

Locate the or navigate directly to its main installation folder.

: If you recently changed your computer's RAM, motherboard, or hard drive, Autodata may perceive it as a different machine. In this scenario, the software's license binding often fails. Official Support Locate the or navigate directly to its main

If you are using Windows 10 or 11 and none of the above steps work, you are likely facing an incompatibility between the old Autodata version's copy protection and your new operating system. The most reliable fix in this scenario is to create an isolated environment where the software can run without interference. A Virtual Machine (VM) is the industry-standard solution. You can install a lightweight operating system like or Windows 7 using a free VM tool such as VirtualBox or VMware Player. Official Support If you are using Windows 10

Completely pull out the security dongle or USB key from the computer port. You can install a lightweight operating system like

If the computer cannot read the dongle correctly, it will report a mismatch. Go to the in Windows.