For users seeking to view media files safely, the workflow should never involve an installation process for the file itself.

Copy your music (MP3) or video files from your computer and paste them into the root directory of the MP4 player.

The installation wizard will launch. Follow the on-screen instructions to complete the setup. During this process, the [Setup.exe] file will be copied to your computer for backup. The WALKMAN Guide and Media Go will then be installed.

The Walkman supports MPEG‑4 and WMV9 only. If your MP4 file uses H.265 or another modern codec, it will not play. Convert it to H.264 or MPEG‑4.

Once the software is installed (or if you are using the device as a standard USB drive on Windows 10/11), transferring media is straightforward. The Walkman organizes media into specific folders: